Frequently Asked Questions

Got questions? Of course, you do—you're a business owner! We’ve answered the most common ones below, so you don’t have to lose sleep (or your sanity) over bookkeeping, Xero, or payroll. If your burning question isn’t here, just ask—we don’t bite (unless there’s cake involved).

  • We take the stress out of bookkeeping, payroll, and Xero training, so you can focus on what you do best—running your business (and maybe even enjoying your weekends!). We also have an Accountant who is able to provide you with Financial Statements and complete your tax returns.

  • Absolutely! Xero is cloud-based, and so are we. Whether you're in Auckland, Wellington, or a tiny town with more sheep than people—we’ve got you covered.

  • From tradies and e-commerce wizards to beauty salons and consultants, if you’ve got a business and need bookkeeping help, we’re here for you.

  • 100%! No judgement—just solutions. We’ll untangle your financial spaghetti and get you back on track.

  • Yes! Whether you’re just getting started or have been winging it for a while, we’ll help you set up systems that actually make sense.

  • Think of us as your financial organiser and your accountant as the tax guru. We keep your books tidy, so your accountant doesn’t have a meltdown at tax time.

  • Item descriptionXero is amazing, but it doesn’t do everything. You still need someone to make sure your transactions are coded correctly, your GST is spot on, and your accounts aren’t a total mess. Green doesn’t always mean go!

  • Depends on your business! Some people need us daily, some weekly, some monthly, and some just when things start looking a bit... chaotic. We’ll help you figure out what’s best.

  • Of course! We’ll handle the numbers and file everything on time so you don’t have to worry about IRD knocking on your door.

  • Yep! We’ll follow up on those mysteriously forgotten invoices with a firm but friendly nudge—so you get paid faster.

  • Absolutely! We’ll walk you through it at your pace—no jargon, no stress, and no silly questions (because we’ve heard them all before!).